Frequently asked.

Every object is made to order, so allow roughly 8–10 weeks from purchase to dispatch. You'll receive updates as your piece moves through production, and a tracking link once it ships.

Yes. Sign in and open the order from your account to see a live status timeline — confirmed, in production, dispatched, delivered — along with any carrier tracking.

We do. Book a design consultation and we'll talk through dimensions, finishes and the piece you have in mind.

Mirror chrome, brushed steel, and matte charcoal. You choose your finish on each product page and the price updates as you do — brushed and charcoal sit a little below mirror chrome.

A mirror-polished surface lives with you — it earns a patina over time and wipes clean with a soft, dry cloth. We wrote a longer note on living with the material.

Across Australia and New Zealand. Shipping and any delivery options are confirmed at checkout and detailed in our shipping policy.

Each piece carries a structural warranty. The full terms — what's covered and for how long — are set out on our warranty page.

Because each object is built to your order, returns work differently to off-the-shelf furniture. Our returns policy explains exactly how, and your rights under Australian Consumer Law.

Chrome Pieces is designed in Melbourne. If you'd like to understand how each object is finished and why we work the way we do, our journal goes behind the process.

Yes — we work with interior designers and architects. Apply for a trade account and we'll review it and be in touch.